• Safety Quality Manager

    Job Locations US-CA-Walnut Creek
    Requisition ID
  • Position Summary

    The Safety Quality Manager (SQM) is responsible for executing field-based initiatives designed to improve safety and quality of work.  The SQM will support and contribute to safety department processes that will lead to a reduction in the frequency and severity of incidents.  The SQS will identify risk through performance based metrics and will help to develop corrective action plans.


    Essential Duties & Responsibilities

    • Must be willing to travel often (3-5 days a week)
    • Develop, implement and manage safety training and facility audit program.
    • Conduct scheduled and unannounced operational reviews of performance and assist with the development of corrective action plans.
    • Conduct safety investigations as directed by SVP of Safety, Quality and Field Training.
    • Develop and implement field training that supports quality initiatives.
    • Execute enterprise corrective action program elements that include:
    • Conduct post-incident investigations, report findings and make recommendations.
    • Conduct quality investigations as directed by SVP of Safety, Quality and Field Training- with input from V.P. of Accounts.
    • Monitor local/regional compliance environment; propose, develop and field compliance initiative. Ensure local and regional DOT and EH&S compliance.  Serve as field-level SME on compliance.
    • Conceive, develop and implement programs or initiatives to promote a positive safety culture, inclusive of all employees.
    • Coordinate/conduct local and regional skills training.
    • Conduct new account implementation review.
    • Develop and lead safety committee comprised of field-level managers and supervisors.
    • Serve as company SME in one of three specific areas:
    • Accident Investigation SME
    • Training SME

    Key Competencies and Minimum Education

    • Significant experience in garage management and/or safety administration.
    • In absence of safety administration experience, candidate must have demonstrable experience participating in a formal safety program.
    • In absence of garage management experience, candidate must possess sufficient knowledge to conduct post-repair vehicle inspections.
    • Advanced computer skills: demonstrated proficiency with Excel, Word, PowerPoint, Fleet Management Systems, and Email
    • Strong written and verbal communication skills (documentation, communication with peers, supervisors, clients, etc.) Must be able to write a formal report and be capable of articulating key points.
    • Must have valid driver’s license, preferably class B CDL or greater.
    • Must be knowledgeable with DOT requirements.
    • Candidate must be self-motivated and have the ability to adapt to changes in priorities.
    • The candidate must be extremely organized and have the ability to manage multiple projects concurrently.
    • The candidate must be resourceful, must be capable of researching topics.
    • The candidate must demonstrate leadership qualities.
    • The candidate must possess and demonstrate exceptional instructional skills, including public speaking, clear and concise articulation and other aspects of teaching and coaching skills.



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