Amerit Fleet Solutions is looking for experienced Human Resources Operations Manager to join our team in the Walnut Creek, CA office!
Essential Duties & Responsibilities
Oversee the daily operations of employee impacting processes including but not limited to candidate background, onboarding, training, compensation/benefit changes and leaves of absences.
Manages the Employee Services Center and its team of Human Resource Coordinators and Specialists
Develops employee goals and objectives in concert with the Director of Human Resources for the Employee Services Center
Oversee and serve as subject matter expert on leave management
Oversee, track and analyze exit interview process and metrics
Assist in hiring, training and reviewing the performance of Employee Services Center staff
Manage all aspects of the onboarding process
Documents all Employee Services Center processes by creating standard operating procedures as needed and ensures all SOP’s are accurate, up to date and adhered to
Organizes, creates and provides Employee Service Center training for the Human Resource Coordinators, Specialists and field employees as needed
Serve as escalation contact for issues related to the Employee Services Center
Serve as initial point of contact and liaison between Payroll, Finance and IT and the Employee Services Center team
Monitor and maintain data input into the HRIS system and ensure its accuracy
Ensure Employee Services Center practices and policies are consistently administered and aligned with organizational goals
Manage ACA HR compliance requirements and 1095 annual reporting process
Manage large data entry projects including but not limited to; merit increases, FieldGlass updates, open enrollment benefits election changes, location and project changes, annual sick leave reset, union pay rate increases, etc.
Oversee labor law posters and ensure compliance with all city, state and federal regulations including minimum wage changes and time off/leave ordinances
Conduct random audits of HR files to ensure compliance
Approve and time and leave for the Employee Service Center employees
Additional Employee Service Center projects as needed
Reports to the Director of Human Resources
Key Competencies and Minimum Education
Strong communications skills with all levels in the organization
Ability to troubleshoot concerns and respond quickly
Previous HRIS systems (ATS, SAP, etc.) implementation experience
Agile and adept in responding quickly to concerns
Must have demonstrated focus on employee relations.
Have extensive knowledge or exposure to employment law.
Considerable knowledge of principles and practices of personnel administration.
Organized and the ability to multitask various objectives
Ability to work well with other departments (IT, payroll, safety) to ensure a seamless employee experience
Bachelor’s degree, preferably with concentration in Human Resources or related subjects
4+ years experience in Human Resources
Prior experience in positions of responsibility preferably managing teams