Human Resource Manager

Job Locations US-CA-Walnut Creek
Requisition ID
Human Resources

Position Summary

Amerit Fleet Solutions is looking for experienced Human Resources Operations Manager to join our team in the Walnut Creek, CA office! 

Essential Duties & Responsibilities


  • Oversee the daily operations of employee impacting processes including but not limited to candidate background, onboarding, training, compensation/benefit changes and leaves of absences.
  • Manages the Employee Services Center and its team of Human Resource Coordinators and Specialists
  • Develops employee goals and objectives in concert with the Director of Human Resources for the Employee Services Center
  • Oversee and serve as subject matter expert on leave management
  • Oversee, track and analyze exit interview process and metrics
  • Assist in hiring, training and reviewing the performance of Employee Services Center staff
  • Manage all aspects of the onboarding process
  • Documents all Employee Services Center processes by creating standard operating procedures as needed and ensures all SOP’s are accurate, up to date and adhered to
  • Organizes, creates and provides Employee Service Center training for the Human Resource Coordinators, Specialists and field employees as needed
  • Serve as escalation contact for issues related to the Employee Services Center
  • Serve as initial point of contact and liaison between Payroll, Finance and IT and the Employee Services Center team
  • Monitor and maintain data input into the HRIS system and ensure its accuracy
  • Ensure Employee Services Center practices and policies are consistently administered and aligned with organizational goals
  • Manage ACA HR compliance requirements and 1095 annual reporting process
  • Manage large data entry projects including but not limited to; merit increases, FieldGlass updates, open enrollment benefits election changes, location and project changes, annual sick leave reset, union pay rate increases, etc.
  • Oversee labor law posters and ensure compliance with all city, state and federal regulations including minimum wage changes and time off/leave ordinances
  • Conduct random audits of HR files to ensure compliance
  • Approve and time and leave for the Employee Service Center employees
  • Additional Employee Service Center projects as needed
  • Reports to the Director of Human Resources

Key Competencies and Minimum Education


  • Strong communications skills with all levels in the organization
  • Ability to troubleshoot concerns and respond quickly
  • Previous HRIS systems (ATS, SAP, etc.) implementation experience
  • Agile and adept in responding quickly to concerns
  • Must have demonstrated focus on employee relations.
  • Have extensive knowledge or exposure to employment law.
  • Considerable knowledge of principles and practices of personnel administration.
  • Organized and the ability to multitask various objectives
  • Ability to work well with other departments (IT, payroll, safety) to ensure a seamless employee experience

Education Requirements:

  • Bachelor’s degree, preferably with concentration in Human Resources or related subjects
  • 4+ years experience in Human Resources
  • Prior experience in positions of responsibility preferably managing teams
  • PHR certification preferred or on a PHR track



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