VP of Operations & General Manager (Government)

Job Title:               Vice President of Operations & General Manager (Government)

Reports To:           Executive Vice President

FLSA Status:         Exempt

SUMMARY
This position’s primary responsibility is to ensure safety is the center point of company operations, oversee contract location teams, Director of Operations and contractual relationships with clients. This responsibility involves ensuring operational standards are maintained, training and development is supported for all team members and maintaining exceptional relationships with all client stakeholders. May attend trade shows and conferences to support company growth. Will work with Director of Operations and Site Managers on national vendor contract compliance. Will work with Business Development team on technical items with proposal development. This position is based remotely, with some travel to corporate offices as needed.

Must have the ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. In addition to interpreting a variety of instructions furnished in written, oral, diagram, or schedule form.

This is a remote-based position with strong preference for candidates residing in TX or FL.

Compensation: Competitive Salary Pay - Paid weekly, every Friday! Salary $180,000-220,000 annually plus performance-based incentive plan!

The benefits of belonging – what’s in it for you? 

• Full benefits within 30 days
• Medical, dental, vision, prescription drug coverage, life insurance, disability insurance
• 401(k) match program
• Unlimited vacation, holidays, and sick time
• Commitment to your safety through boot and prescription safety glasses reimbursement
• Career and learning development with an extensive training program through our Amerit University
• Employee referral program, up to $500 bonus
• ASE certification program with fee reimbursement and bonus
• Employee recognition platform that includes opportunities to redeem points for merchandise
• Employee Assistance Program (EAP)
• 24/7 nurse triage line
• Employee discounts on cell phone service and entertainment tickets
• Employee resource groups (ERGs) that foster inclusion

ESSENTIAL DUTIES AND RESPONSIBILITIES
• Ensures safety programs and procedures are the number one priority
• Contract management, ensuring performance and legal compliance
• Demonstrates a strong sense of mission in the development and execution of a strategic business plan.
• Motivates others by establishing clear vision as to the needs necessary to ensure success in profit performance, client relations, and business development.
• Effectively interacts with others by demonstrating high degree of credibility and is responsible for the development of initiatives in support of, and development of subordinates
• Directly supervises VFM contract staff and Directors of Operations ensuring operational policies and procedures are implemented fairly and consistently
• Implements programs in support of Human Resources goals and objectives, ensures consistency in administration of company policies and procedures for effective and positive employee relations
• Executes sales plans as assigned by executive team
• Work with Business Development and Marketing on new proposals
• Provide daily, weekly, and monthly status updates to Executive Team
• Ensure compliance with VFM specific Purchasing Guidebook processes
• Tracking issues with clients for resolution
• P&L management and planning
• Forecast contract revenue and FOP
• Work on annual budgeting with Executive Team
• Oversight of new contracts prior to the assignment of a Director of Operations
• Learn and be efficient after training sessions with Vector’s various fleet maintenance software platforms
• Frequent national travel up to 80%
• Other duties may be assigned

QUALIFICATIONS/REQUIREMENTS

• Leadership experience of large, geographically dispersed operational teams
• At least 10 years of class 1-8 vehicles or equipment management
• Must have experience with government parts and fleet management
• Transportation Industry experience (specifically knowledge of Fleet Maintenance) i.e. Heavy Duty trucking, Over the Road or On Road Delivery Fleet preferred
• MUST be willing to travel at least 50%
• Bachelor’s Degree preferred
• Experience with CRM (ex. Salesforce.com) – considered highly beneficial
• Advanced working knowledge of MS Office, with a focus on Outlook, PowerPoint, Excel and Word
• Ability to articulate complex solutions to prospects from local Managers to C-level officers
• Discipline: a proven track record as a self-starter and adherence to sales metrics with a very strong work ethic
• Strong customer orientation, with a high level of comfort making cold calls and quickly developing rapport with prospective clients
• Excellent interpersonal and communication skills
• Problem analysis and problem resolution at both a strategic and operational level

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee is regularly required to talk and hear, both in person and by telephone perceiving the nature of sounds at normal speaking levels with or without correction; walk, move about the office to access file cabinets; sit, prolonged periods of sitting at a desk and working on a computer; use hands to fingers, those activities requiring data entry in multiple systems; reach with hands and arms. The employee will occasionally stoop, kneel, bend, crawl, and crouch. Specific vision abilities required by this job include close vision, distance vision, depth perception, peripheral vision, color vision and the ability to adjust focus.

WORK ENVIRONMENT
Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Must have the ability to walk short distances, lift and carry small parcels, packages and other items. The noise level is consistent with those in an office environment.

Equal Opportunity Employer