Director of Operations - Field Support

SUMMARY

This position’s primary responsibility is to with Vector field operational team to support vendor program which are providing materials, parts, tooling, labor, and supplies for company, including those used in maintenance and parts management contract operations. This responsibility involves ensuring pricing, warranties, rebate programs, required insurance, training programs, and volume discounts with vendors meet the requirements of field operations. May attend trade shows and conferences to seek out new suppliers and track trends in the industry. This position will work closely with the Amerit Senior Vice President of Procurement & Vendor Management, Vector Fleet Management’s Director of Operations and Site Managers on local vendor development and contract compliance. Maintain records related to vendor programs and ensure all field and site management are properly trained in its usage. This position will be responsible for working with the Senior Vice President of Procurement on procurement agreements with select vendors. Will work with Business Development team on technical items with proposal development. This position is based in Charlotte, NC and qualified candidates that are not in the Charlotte area must be willing to relocate to this area. 

This position will have additional reporting responsibilities to the Senior Vice President Procurement and will serve as the procurement liaison for the Vector brand.

Must have the ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.  In addition to interpreting a variety of instructions furnished in written, oral, diagram, or schedule form.

Compensation: Competitive salary pay – paid weekly, every Friday! Salary range: $120,000-135,000

The benefits of belonging – what’s in it for you? 

• Full benefits within 30 days
• Medical, dental, vision, prescription drug coverage, life insurance, disability insurance
• 401(k) program
• Paid vacation, holidays, and sick time
• Commitment to your safety through boot and prescription safety glasses reimbursement
• Career and learning development with an extensive training program through our Amerit University
• Employee referral program, up to $1,000 bonus
• ASE certification program with fee reimbursement and bonus
• Employee recognition platform that includes opportunities to redeem points for merchandise
• Employee Assistance Program (EAP)
• 24/7 nurse triage line
• Employee discounts on cell phone service and entertainment tickets
• Employee resource groups (ERGs) that foster inclusion

• Review past account and p-card purchases from vendors to identify needed procurement agreements
• Procurement pricing models for new business proposals
• Partner with stakeholders to ensure clear requirements documentation
• Assist Senior VP Procurement with vendor selection, pricing, and rebate programs
• Coordinating and tracking of all 3^rd party service vendors liability insurance certificates, naming VFM and Amerit as additional insured
• Working with Parts Management contract managers on daily solutions
• Reviewing technical specifications for products, components, tooling, or equipment
• Working with Executive staff on specifications development for new company assets to build/purchase
• Maintain a VFM specific Purchasing Guidebook for field use
• Tracking and reporting key functional metrics to reduce expenses and improve effectiveness
• Forecast price and market trends to identify changes of balance in buyer-supplier power
• Determining quantity and timing of deliveries
• Coordinate and deliver vendor training programs for use by field operations
• Coordinate, monitor, and report on Vector Technical Institute program for field
• Research and recommend tooling and equipment for use in contract operations, which meet scope and safety requirements at the best possible cost
• Coordinating all vendors for new contract start-ups
• Assist, as needed, in development of proposal presentations and contract documents
• Minimum of five (5) days in the field per month, visiting with Site Managers and staff on procurement issues and needs
• Track all vendor rebate programs and detail projected annual savings. Will coordinate quarterly and annual rebates with Senior V.P. Procurement.

• At least 5 years of class 1-8 vehicles or equipment management
• MUST have experience with parts and supplies management
• Transportation Industry experience (specifically knowledge of Fleet Maintenance) i.e. Heavy Duty trucking, Over the Road or On Road Delivery Fleet preferred
• MUST be willing to travel at least 20%
• Bachelor’s Degree preferred
• Experience with CRM (ex. Salesforce.com) – considered highly beneficial
• Advanced working knowledge of MS Office, with a focus on Outlook, PowerPoint, Excel and Word
• Ability to articulate complex solutions to prospects from local Managers to C-level officers
• Discipline: a proven track record as a self-starter and adherence to sales metrics with a very strong work ethic
• Strong customer orientation, with a high level of comfort making cold calls and quickly developing rapport with prospective clients
• Excellent interpersonal and communication skills
• Problem analysis and problem resolution at both a strategic and operational level

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

The employee is regularly required to talk and hear, both in person and by telephone perceiving the nature of sounds at normal speaking levels with or without correction; walk, move about the office to access file cabinets; sit, prolonged periods of sitting at a desk and working on a computer; use hands to fingers, those activities requiring data entry in multiple systems; reach with hands and arms. The employee will occasionally stoop, kneel, bend, crawl, and crouch. Specific vision abilities required by this job include close vision, distance vision, depth perception, peripheral vision, color vision and the ability to adjust focus.

WORK ENVIRONMENT

Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Must have the ability to walk short distances, lift and carry small parcels, packages and other items. The noise level is consistent with those in an office environment.

Frequent national travel up to 20%.